Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Client freezing problem
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This is that the client freezes whenever I open any of the lobbies. I have win 10, tried anyway to open voobly with the compatibility mode and else, but nothing worked.
Any idea on what the problem might be?
Which lobby are you trying to join? Check if the problem persists when you try to join the help room (since it does not use NAT).
Try deleting the contents of the 'gamedata' folder in your Voobly directory (don't delete the gamedata folder itself).
I tried opening medieval siege this time. And after it opened the client, it immediately started an update and froze. It says "Downloading Update (Unknown)..."
Try that
Make sure you post your log mini dump files along with.
This is that one:
Voobly(1).txt
Voobly(2).txt
Voobly(3).txt
Voobly(4).txt
Voobly(5).txt
Also attach the minidimp files as well. Attach it to the thread I linked above.
Try again. If you are experiencing the same problem over and again, hit the cancel button on the update.
Also attach a full screen snapshot, the next time you see this happening.
It is likely that your Voobly client is having trouble downloading an update for a mod that you have pre-installed.
P.S: Also run a speedtest on [You must login to view link] and share the results in here.
This is the result of the speedtest [You must login to view link]
Btw I am using this [You must login to view link] modification of wood size I made myself, do you think this is causing the problem?